Privacy Policy

Last Updated: January 22, 2026

At PixelFunder, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Email address, username, display name, password (encrypted)
  • Profile Information: Any additional information you choose to add to your profile
  • Grid Information: Fundraising campaign details, descriptions, goals
  • Payment Information: Processed securely by Stripe (we do not store full credit card numbers)
  • Communications: Messages you send through our contact forms or support channels

1.2 Automatically Collected Information

  • Usage Data: Pages viewed, features used, time spent on platform
  • Device Information: IP address, browser type, operating system
  • Cookies: Session management and analytics (see Cookie Policy below)
  • Transaction Data: Purchase history, grid participation

2. How We Use Your Information

We use your information to:

  • Provide and maintain the PixelFunder platform
  • Process transactions and send purchase confirmations
  • Authenticate users and manage accounts
  • Display your fundraising grids and purchased pixel designs
  • Communicate with you about your account and platform updates
  • Respond to your questions and provide customer support
  • Monitor and analyze platform usage and trends
  • Detect and prevent fraud and abuse
  • Comply with legal obligations
  • Improve and develop new features

3. How We Share Your Information

3.1 Public Information

The following information is publicly visible:

  • Your display name or username on grids you create or support
  • Grid descriptions and fundraising details
  • Pixel designs and links you create
  • Grid statistics (amount raised, pixels sold)

3.2 Third-Party Service Providers

We share information with trusted third parties who help us operate our platform:

  • Stripe: Payment processing (see Stripe's Privacy Policy)
  • Hosting Providers: Infrastructure and data storage
  • Analytics Services: Usage analytics and platform improvement
  • Email Services: Transactional emails and notifications

3.3 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes or government requests
  • Enforce our Terms of Service
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users
  • Prevent fraud or illegal activity

4. Data Security

We implement appropriate security measures to protect your information:

  • Passwords are encrypted using industry-standard bcrypt hashing
  • Secure HTTPS connections for all data transmission
  • Regular security audits and updates
  • Access controls and monitoring
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a machine-readable format

To exercise these rights, contact us at privacy@pixelfunder.com

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in (session cookies)
  • Remember your preferences
  • Analyze platform usage
  • Improve user experience

You can control cookies through your browser settings, but disabling cookies may limit platform functionality.

7. Children's Privacy

PixelFunder is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Users

If you are accessing PixelFunder from outside the United States, please note that your information will be transferred to, stored, and processed in the United States where our servers are located.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain certain information to:

  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud and abuse
  • Enforce our agreements

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending email notification for significant changes

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

PixelFunder Privacy Team
Email: privacy@pixelfunder.com
Contact Form